KAEL Assistant
AI assistant · questions, companies and complaints
Hi, I'm KAEL's artificial intelligence assistant. I can help you choose a boat, answer questions about the companies or log a complaint.

You are talking to an artificial intelligence assistant, not a person. Do not share sensitive data. We keep the conversation for 12 months to support you. privacy policy.

Your privacy matters

We use essential technical cookies (session, preferences) and, only if you accept, optional cookies. The map and fonts load from third parties (OpenStreetMap, Google Fonts). Read the cookie policy and the privacy policy.

Legal

Cookie policy

Under art. 22.2 of the Spanish LSSI and the ePrivacy directive. We only use technical storage, which needs no consent; if we ever add analytics or marketing, it will only run if you accept it.

What they are

Small pieces of data your browser stores to remember preferences or keep a session.

What we use (technical, always on)

Your cookie choice (kael-cookie-consent), the welcome screen already seen, your conversation ID with the assistant (kael-chat-session), the language and, only in private areas, the session of the internal panel or company portal (deleted when you close the browser).

Optional

Analytics and marketing: we currently use none. If enabled, they would only run after your consent in the banner.

Third-party services

The routes map loads tiles from OpenStreetMap/OpenSeaMap, which receive your browser's technical request (including the IP) to display the map. Fonts are served from our own server: nothing is sent to Google Fonts.

How to manage them

From the "My cookie consent" link in the footer or by clearing the site data in your browser.