KAEL Assistant
Questions, companies and complaints
Hi, I'm the KAEL assistant. I can help you choose a boat, answer questions about the companies or log a complaint.
Your privacy matters

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Legal

Legal notice and terms of use

In accordance with the Spanish LSSI and the internationally applicable e-commerce regulations.

Owner

KAEL — company in the process of incorporation. The full registered details (company name, tax ID and address) will be published here at commercial launch. Contact: info.kaelboats@gmail.com

Nature of the service

KAEL is a mere intermediary: it neither owns nor rents out the vessels. The rental agreement is concluded exclusively between the client and the boat company, which is solely responsible for the vessel, crew, insurance and regulatory compliance. KAEL does not handle or hold client payments.

Demonstration content

During the launch phase, the companies, boats, prices and routes marked as "Sample" are for demonstration and do not constitute a real offer.

Intellectual property

The brand, design and contents of this website belong to KAEL. The photographs and trademarks of partner companies belong to their owners.

Liability

KAEL is not liable for the real availability, the condition of the vessels or the performance of the service by the boat companies. Complaints about the service are handled with the company, and KAEL assists in mediation through its complaints system.

Governing law and jurisdiction

In general, Spanish law. If the client acts as a consumer, the mandatory rules of their country of habitual residence shall apply.